Refill Reminder Program

We offer auto refill so you never have to worry about requesting a refill again. 

To sign-up, call the pharmacy nearest you and let them know which medication(s) you'd like us to auto refill for you. 

Locations offering Auto Refill:

  • Iowa Methodist Medical Center Outpatient Pharmacy
  • Ankeny Medical Park Pharmacy
  • Finley Hospital Outpatient Pharmacy
  • Finley Pharmacy - Peosta
  • Trinity Pharmacy - Fort Dodge
  • Allen Clinic Pharmacy
  • Prairie Parkway Pharmacy - Cedar Falls 

What is Auto Refill? 

Auto refill is a feature that triggers the filling of your prescriptions when they are due. All you need to do is let the pharmacy know you would like this service and we will take care of managing your refills! We will give you a call prior to filling your medication to ensure that you want the medications refilled. We will also contact the prescriber for you if the prescription is out of refills. 

Will I get medication notifications in MyUnityPoint? 

You can enroll in MyUnityPoint to receive notifications when prescription refills are ready to pick up. Please contact the pharmacy if you are out of your medication and have not received a notification or if you would like to change the fill date. 

Can any medication be set-up for Auto Refill? 

There are some medications that cannot be auto filled: medications with "as needed" in the directions, diabetic supplies, insulin that is prescribed based on carb ratio or sliding scale, topical medications, warfarin, and schedule II controlled substances. Patients will need to request these medications when they are needed. 

What is the timeframe for an Auto Refill?

Each prescription will begin to be processed when your current supply of medication has 7 days left. 

If my medication is on Auto Refill, and it is discontinued or changed after it has been picked up or sent, can I return it? 

No pharmacy is allowed per the Iowa Board of Pharmacy  or Illinois Board of Pharmacy regulations to accept returned medications. This regulation was put in place for your safety. You, as the patient, are responsible to contact UnityPoint Health Pharmacy to stop the auto refill service. 

Why you may not want to Auto Refill a prescription:

  • The dose of your medication is changing periodically, example would be Coumadin.
  • Your physician changes your medication frequently.
  • You want the medication copay to come out of a certain check.
  • You use your medication on an as needed basis, example Ambien for sleep.
  • You periodically receive samples from your physician.

Do I need to have all my prescriptions on Auto Refill? 

No, you can choose which family members and which prescriptions you want on auto refill. 

What if my prescription is expired or has no refills? 

The pharmacy will automatically contact your physician for you.